Neil.png

Neil Rae

Advisor

Mr. Rae has held executive positions within global contact center outsourcing firms which informs his customer experience expertise. Most recently he served as Regional General Manager for North America and Asia at Transcom Worldwide. As a member of the Global Executive Committee, reporting to the Company’s CEO, Mr. Rae had overall responsibility for the regions short and long term strategies. He oversaw all functional verticals including operations, client services, sales & marketing, HR, IT and finance. Under his leadership his organization grew revenue by more than 28% and developed a unique approach to Customer Experience Management.  Further, Mr. Rae has held senior level positions at NuComm International, Claymore Training and Development Consulting, and Inplex Business Services.